1) Introduction

The Pakistani Community & Student Welfare Committee (PCSWC) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or contact us through our forms.

By using the PCSWC website, you agree to this Privacy Policy.

2) Information We Collect

We may collect the following information when you contact us or submit a form:

• Full name

• Email address

• Phone number (if provided)

• Message details and enquiry category

• Any attachments or information you choose to share with us

We may also collect basic website data such as browser type, device information, and page visits for website improvement.

3) How We Use Your Information

We use your information only for purposes such as:

• Responding to your questions and enquiries

• Connecting your request to the relevant PCSWC sub-committee

• Improving our communication and community support

• Managing event participation and volunteer engagement (if applicable)

• Maintaining website security and functionality

4) Sharing of Information

PCSWC does not sell or rent your personal information.

We may share your information only when needed, such as:

• Sharing with the relevant PCSWC sub-committee to respond to your request

• Sharing with appropriate support or emergency services if safety is at risk

• When required by law or official authorities

5) Data Storage & Protection

PCSWC takes reasonable steps to protect your information from misuse, loss, or unauthorised access.

We only keep your information for as long as needed to respond and support your enquiry.

6) Sensitive Matters

If your message includes sensitive information (for example: safety issues, domestic violence concerns, or urgent welfare matters), PCSWC will treat your enquiry with care and privacy.

If you or someone is in immediate danger, please contact emergency services in Australia by calling 000.

7) External Links

Our website may contain links to external websites or platforms (such as WhatsApp groups or social pages). PCSWC is not responsible for the privacy practices of those external websites.

We encourage users to read the privacy policies of external platforms before sharing personal information.

8) Children’s Privacy

PCSWC does not knowingly collect personal information from children through the website. If you believe a child has submitted personal information, please contact us and we will take appropriate action.

9) Your Rights

You may request to:

• Access your submitted information

• Correct your information

• Request deletion of your information

You can send a request through the PCSWC contact form.

10) Updates to This Policy

PCSWC may update this Privacy Policy as required. Any updates will be posted on this page.

11) Contact

For privacy-related questions, please contact us through the website contact form.